Refunds or Cancellation

In general, participant-requested cancellations will be accepted up to 3 days prior to the published cut-off date for registration and will be subject to a 10% cancellation fee (a minimum of $5). After that, the full fee will be forfeited. Any deviation from this policy will be noted in the workshop/Home Study registration details.

CBBAG reserves the right to cancel workshops due to insufficient enrolment by the published cut-off date for registration and fees for cancelled workshops will be fully refunded.

As well, CBBAG reserves the right to cancel or reschedule workshops without notice in the event of illness, accident, or any other unavoidable or unforeseen circumstance on the part of the instructor. In these circumstances, fees for cancelled workshops will either be fully refunded or applied to the rescheduled workshop. Participants who are unable to attend a rescheduled workshop will have their workshop fee fully refunded.

Regardless of the circumstances, membership fees (and the membership fee portion of the non-member fee) are not refundable.

Due to the intensive nature of CBBAG workshops, it is not possible to make up missed days; fees cannot be refunded for missed days.

CBBAG instructors have the right to dismiss disruptive participants; fees will not be refunded under these circumstances.

It is the responsibility of the participant to check the time zone in which online workshops are held. Generally, workshops will be held in the Eastern time zone. 

All questions should be directed to workshop@cbbag.ca

Additional information:

Workshop Payments | General guidelines for enrolment | Learning Environment | Refunds or Cancellation